More and more businesses are implementing Voice over Internet Protocol or VoIP technology because of its versatility, flexibility, and cost-effectiveness. With new developments in this technology, the scope of its applications is widening. It is becoming more than just voice communications technology. That is why businesses of all sizes are migrating at an increasing rate.
There are many ways VoIP can lower communications cost thus significantly enhancing the revenue. Here are three financial benefits of implementing VoIP.
1. Cost per phone call: Making long-distance or international phone calls using landlines or mobile phones can be very expensive. Charges incurred at a per-minute rate can add up quickly. When you conduct business from multiple locations VoIP applications allow you to make calls from PC to PC that are free if they are within the same network. That could be significant to eliminate long-distance charges if two locations are hundreds of miles apart. You can also pay a low monthly flat fee and make an unlimited number of calls, including international calls.
2. Operational costs: You don't need separate networks for data and voice communications. Everything can be done using the data network. Specially designed phones with VoIP technology can be managed right from your desktops. There are a few things at work here. First of all, you have the potential to be eliminating traditional "phone" lines, usually a significant monthly fixed cost, in addition to the per minute usage costs. Paying per minute remains a major issue if you do any international calling, or have offices located in other countries, where per minute rates may not have dropped like those in the US. Another operational cost that goes away is the labor costs involved in moving employees from office to office. Reconfiguring numbers and phones can still require physical changes. Even if they are only software changes, there is a cost to pay the technician who handles these reconfigurations.
3. Infrastructure cost: With this technology, your infrastructure cost is greatly reduced. For example, you have to pay more for telephone extensions using traditional PBX and key systems. Using VoIP technology allows you to run those extensions right from your computers. Dual-mode phones can be used with this technology after making minor configuration changes. That allows the user to switch the use of a dual phone from cellular to a local Wi-Fi environment, reducing the need to carry a regular phone and a cell phone. That means fewer devices to manage.