Erica Martinez-Rose, She-EO
About Tech Rage IT
Here at Tech Rage IT, we’ve been transforming tech frustration into productivity and efficiency for Central Florida businesses since our founding. Our journey began when we, Erica Martinez-Rose and Matt Rose, met under unique circumstances—Matt was the IT support at Erica's workplace, consistently resolving her tech issues. Frustration with poor IT services led to the idea of starting their own MSP to prevent "tech rage." Initially named Intersection Technology Solutions, the company focused on IT consulting. The name and branding evolved to Tech Rage IT to better reflect our mission, We Prevent Tech Rage, and resonate with clients.
If your Central Florida business struggles with tech-related stress and inefficiencies, then we need to talk before you make a decision about technology. In today's competitive landscape, having the right people is not enough. You need the proper partnerships, processes, and solutions in place. Tech Rage IT’s core is in managed IT services, and over the years, we’ve grown to include automation and compliance solutions.
Don’t let poor IT services derail your business success.
Unresponsive and ineffective IT support can do more than just cause minor inconveniences; it can significantly impact your business operations and growth. When your IT provider doesn't respond promptly and effectively, you're left to deal with frequent downtime and technical glitches, missed deadlines, increased stress among your staff, unexpected costs for emergency fixes, heightened risk of data breaches, and losing trust from your clients.
Why Choose Tech Rage IT?
- Customer Focus: We prioritize exceptional customer service, ensuring even minor issues are resolved quickly and efficiently. Our dedication to customer satisfaction is unwavering, and we believe that tech problems shouldn't slow down your business.
- Fast Issue Resolution: We resolve issues within 30 minutes or less. Our average resolution time is 30 minutes, and most repairs can be done remotely using our secure management tools, minimizing downtime and keeping your operations running smoothly.
- Proactive IT Management: We monitor your systems 24/7 to identify and address potential issues before they become major headaches. Our proactive approach ensures your IT infrastructure supports your business goals seamlessly.
- Innovative Solutions: From automation to compliance, we always look to stay ahead of tech trends to offer cutting-edge solutions for your business needs. Our expertise and continued learning allows us to implement innovative strategies that drive growth and efficiency.
- Client Empowerment: We demystify technology for our clients, enabling better decision-making by avoiding technical jargon and providing clear, helpful advice. We ensure that our clients fully understand their IT solutions and feel confident in their tech decisions.
- Proven Track Record: Our growth and numerous industry recognitions, including rankings by CRN and Channel Futures, demonstrate our commitment to excellence. We've also received local accolades such as the GrowFL Companies to Watch Honoree and the OBJ Fire Award. These achievements highlight our dedication and position as one of the top technology companies in the industry.
Empowering Your Business To Run Profitably and Efficiently With Reliable IT Solutions
At Tech Rage IT, we know that you want to be trusted and help your business reach its goals. To do that, you need IT to guide your business without issues. The problem is your current provider does not communicate well and response times can be a day or more, making you feel like your business is being kept from its true potential. We believe that things shouldn't break down so often, and if something does break, IT support should fix it in an acceptable timeframe. We understand how tough it is to run a business when so many things are working against you. IT doesn't have to be one of them. Stop worrying about IT and spiraling IT costs, and instead focus on your business.
Our mission is to eliminate tech-related stress, ensuring smooth and efficient operations. We Prevent Tech Rage!
Let Tech Rage IT be your partner in navigating the complexities of modern IT technology.
AWARDS AND RECOGNITION
TECH RAGE IT LEADERSHIP TEAM
Tech Rage IT is owned and operated by our founders Erica Martinez-Rose and Matt Rose. Together they have built an award-winning company that is looking to redefine the way businesses use technology to fuel their growth.
Erica Martinez-Rose, She-EO
Erica Martinez-Rose co-founded Tech Rage IT in 2015 after experiencing her own episodes of technology rage thanks to just plain bad IT Support. She was committed to stop the madness and help small businesses thrive with sanity-saving and surprisingly good IT support. As CEO, Erica is responsible for creating and implementing Tech Rage IT’s company vision, culture and overall direction of the company, which includes finance, personnel, goals and strategies, brand development, special events, marketing and more.
Matt Rose, Chief Experience Officer
Matt Rose is not only the co-founder and director of technology solutions at Tech Rage IT, but he is also a published author. With more than 20 years’ experience in information technology, Matt is the IT guy you can easily talk to and understand. He provides the technical direction for the company by aligning itself with trends and appropriate solutions. Matt is also responsible for growing the organization and better position the company as an industry leader. Matt’s first book, Kiss Tech Rage IT, is an anecdotal guide to lessons learned on why technology may not be working properly and helping to debunk IT misconceptions. He has worn many hats in the IT field, from consultant to virtual Chief Information Officer, and has worked for small to mid-sized businesses to Global 2000 companies.
OUR CLIENTS SAY IT BEST
PUBLICATIONS & PRESS
Tech Rage IT’s Matt Rose Empowers STEM Students at UCF Career Academy
Chief Experience Officer Shares Insights for Success in Dynamic Technology Sector Winter Springs, Fla., (March 29, 2024) – Matt Rose, chief experience officer and co-founder of Tech Rage IT, an award-winning managed services provider, participated as a panelist at the ...
Tech Rage IT Named to CRN’s MSP Pioneer 250
Managed service provider receives first listing on rating of MSPs in North America Winter Springs, Fla., (February 12, 2024) – Tech Rage IT continues to receive international recognition as a leader in its industry. This month, CRN®, a brand of ...
Tech Rage IT's CEO Redefines Productive Staff Meetings in the MSP Sector
Winter Springs, Fla., (February 8, 2024) – Erica Martinez-Rose, CEO of Tech Rage IT, an award-winning managed service provider based in Winter Springs, Florida, has emerged as a leading voice in transforming the landscape of staff meetings within the MSP ...
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