July 07, 2025
You know the saying: You get what you pay for. And when it comes to IT, that couldn't be more true.
At first glance, that lower monthly price might look like a win—basic support, a few tools, and hey, some "cybersecurity" thrown in. But once you dig below the surface, you start to see the cracks: hidden fees, missing protections, and enough fine print to give your accountant a headache.
Over the years, we've reviewed a lot of these "budget" IT contracts for small businesses. And time after time, we see the same costly corners being cut. Here's what to watch for—and why a "cheap" IT deal often ends up being the most expensive decision of all.
1. Security That's Barely There
Basic antivirus isn't cybersecurity. But that's all most budget MSPs install before calling it a day.
No two-factor authentication. No real threat detection. No employee training. And no backup plan if something slips through.
Why does that matter? Because your cyber insurance provider isn't going to cover you unless you've got the right protections in place. We've seen claims denied and businesses lose tens of thousands—just because their IT guy didn't do his homework.
That's not support. That's neglect.
2. Backups That Miss the Mark
Think Microsoft 365 or Google Workspace are backing up your files?
Think again.
Those systems offer basic restore options—not real backup. And budget IT providers often skip backing up cloud apps, CRMs, or anything "outside the box."
We've seen clients lose years of data thinking they were covered. If your backups aren't immutable and tested, they're not protecting you. Period.
3. "Gotcha" Fees for After-Hours or On-Site Support
Some MSPs quote a low monthly fee—but tack on charges anytime you need help outside of 9 to 5. Need someone to show up in person? That'll cost you. Weekend emergency? Open your wallet.
That's not a partnership—it's a trap.
We believe in flat, predictable pricing. Because when your tech's down, the last thing you should be worried about is how big the next invoice will be.
4. "That's Not Our Problem" Support
Your internet's acting up. Your phone system's on the fritz. Printer won't connect. Some IT providers will shrug and say, "Not our issue."
Worse, they'll charge you just to talk to your other vendors.
Not with us. If it touches your network, we'll take responsibility. You shouldn't have to be the middleman for your own tech.
5. Rookies on the Front Line, Nobody Steering the Ship
One of the biggest red flags? An MSP that's just one guy in a van—or a crew of 1099 techs flying solo with no real plan behind the curtain.
Sure, someone might help when you call. But who's making sure you're not falling behind on updates, compliance, or planning for growth?
You deserve more than ticket responses. You need:
- A dedicated account manager
- Regular strategy check-ins
- Clear budgeting guidance
- A trusted partner who knows your business and your goals
Bottom Line: If It Looks Too Good to Be True… It Probably Is
Most business owners don't know they're underprotected until it's too late—a ransomware attack, a crash, or a costly compliance violation.
Don't wait for that "oh no" moment. If you're wondering whether your IT provider has your back, let's take a look. No pressure, no scare tactics—just a clear, honest review.
Click here to book your FREE IT Risk Assessment.
We'll show you what's solid, what's shaky, and how to shore things up before it gets costly.
