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Love Letter to Tech Rage IT
11+ Years of Tech Rage More than 11 years ago, Matt and I started Tech Rage IT with an idea, a lot of determination, and a belief that IT support could be done differently. We wanted to build a... Continue Reading
6 Things Every Central Florida Business Should Have in Its Incident Response Plan
No business wants to deal with a serious disruption, but recovery is never about wishful thinking. It comes down to preparation. A well-built incident response plan gives your team a clear playbook for what to... Continue Reading
AI Can Tell You Something Broke. It Can't Get You Back to Work.
Picture this. It's 4:00 in the morning.Your phone buzzes.A critical server has gone offline. The good news is your monitoring system caught it immediately. Maybe it even told you exactly what... Continue Reading
The Problem Wasn’t the Missed Appointment. It Was the Lack of Ownership
The Problem Wasn't the Missed Appointment. It Was the Lack of Ownership. A major appliance in our home recently stopped working. It was only a few months old and still under warranty, so I contacted the... Continue Reading
Downtime Doesn't Just Cost You Time. It Can Cost You Trust.
When your systems go down, it's easy to focus on the technical side of the problem. How long will it take to get everything back online?What's broken?Who needs to fix it? Those are important questions. But... Continue Reading
Think Your Cloud Files Are Fully Protected? You Might Want to Think Again.
Here's a question for you. If someone accidentally deleted an important folder from Microsoft 365 or Google Workspace this afternoon, could you get it back tomorrow? Most business owners assume the answer is... Continue Reading
The Backup You Never Test Might Be the One That Lets You Down
You ever buy something for "just in case" and then never check to see if it actually works? A flashlight with dead batteries.A generator that hasn't been started in three years.A spare tire with no air in... Continue Reading
Compliance Problems Are Expensive. Surprises Are Even More Expensive.
You ever notice how most business problems don't show up when it's convenient? They show up when somebody starts asking questions. A client wants documentation.Your cyber insurance carrier requests proof.An... Continue Reading
Shark Week Is a Good Reminder That the Biggest Threats Are Usually Under the Surface
You ever notice that the scariest part of Shark Week isn't usually the shark? It's the fact that nobody sees it at first. The water looks calm.Everything appears normal.People go about their day assuming... Continue Reading
