Tech Rage IT Adds VoIP Services

UCF Business Incubation client provides full line of technology services

Winter Springs, Fla., January 8, 2020 – Aside from the computer, the one piece of technology essential to all businesses is their phone system.

Now, Winter Springs-based Tech Rage IT provides that service to its complete managed service portfolio.

“Our Managed Voice improves employee and customer interactions for businesses and helps them diversify from the competition where it matters most – the customer experience,” says Erica Martinez-Rose, CEO, Tech Rage IT. “We want to make sure our company is a one-stop shop for IT and this certainly ensures we can help any company with whatever they need.”

The new service not only expands the ability to serve their clientele but also provide an additional way for companies to lower operational expenses and increase employee productivity.

The VoIP system includes:

  • Unlimited Extensions
  • Complex Call Routing
  • Auto Attendants
  • Softphone App
  • Unlimited DIDs
  • Voicemail to Email
  • Remote Extensions.

In October, Tech Rage IT received its first contract for its new Managed Voice services. The client, based in south Orlando, has approximately 150 phone users and has reported a 90% reduction in missed calls and voicemails, per day since starting with Tech Rage IT.

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For more information, please contact:

For Tech Rage IT: Erica Martinez-Rose, 407-278-5664 ext. 102, Erica@TechRageIT.com.

For the UCF Business Incubation Program: Rafael Caamano, 407-408-4297 rafael.caamano@ucf.edu or Alan Byrd, Alan Byrd & Associates, 407-415-8470, alan@byrdconnections.com

About Tech Rage IT: Tech Rage IT is a woman-owned technology firm providing managed services and IT consulting to the frustrated, defeated and disappointed businesses craving more from their technology investment. Tech Rage IT, headquartered in Winter Springs, has been serving the area since 2015. Find more information about how Tech Rage IT is preventing Tech Rage at www.TechRageIT.com.

About the UCF Business Incubation Program: The University of Central Florida Business Incubation Program is a community resource that provides early-stage companies with the tools, training and infrastructure to become financially stable, high growth/impact enterprises. Since 1999, this award-winning program has helped over 390 local startup companies reach their potential faster by providing vital business development resources.

With seven facilities throughout the region, the UCF Business Incubation Program is an economic development partnership between the University of Central Florida, the Corridor, Orange, Osceola, Seminole and Volusia counties, and the cities of Apopka, Kissimmee, Orlando and Winter Springs. For the 2016/17 and 2017 /18 fiscal years, the activities of these participating firms have helped sustain more than 6,275 local jobs and have had a cumulative impact of more than $888 million on regional GDP and more than $1.59 billion on regional sales. During the same period, the program has returned $12.03 for every $1 invested in the program. For more information, visit www.incubator.ucf.edu.


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