Tech Rage IT Provides Expert Insight After Cloudflare Outage Disrupts Major Platforms Including ChatGPT and X

Winter Springs, Fla. (November 19, 2025) - A major outage at Cloudflare, a core internet infrastructure provider, temporarily disrupted access to platforms such as X (formerly Twitter), ChatGPT, and numerous business applications worldwide. Tech Rage IT's CXO, Matt Rose, joined FOX 35 Orlando to help explain what happened, why it matters, and what businesses should take away from the incident.

Cloudflare, which sits between websites and the public internet, experienced a global failure early Tuesday morning. While initial speculation pointed to unusual traffic patterns, updated reporting confirms the outage stemmed from configuration changes made internally, which rippled across Cloudflare's global network.

"People often assume an outage means their favorite site went down," said Matt Rose. "But in this case, many websites and platforms were actually online — Cloudflare simply couldn't reach them. That's the part most users never see, and it shows just how much of the internet quietly runs through just a few major providers."

The outage affected both large-scale platforms and smaller businesses that use Cloudflare for performance optimization, DDoS protection, and global content delivery. Even popular outage-tracking site DownDetector was briefly unavailable.

Rose noted that while Cloudflare is designed to protect businesses from denial-of-service attacks and traffic spikes, the same centralization that adds efficiency can also amplify disruption when something goes wrong. "These services are incredibly powerful, but they also create single points of failure. When one goes offline, it doesn't affect one company — it affects everyone connected to it."

Despite the disruption, Cloudflare restored services within hours.

Rose emphasized that businesses should treat events like this as reminders to revisit their disaster recovery and business continuity plans, not signs to revert away from cloud services.

"Cloud providers like Cloudflare, AWS, and Microsoft Azure still give businesses the best uptime they've ever had," Rose said. "But nothing is perfect. Every business needs to plan for the occasional outage — even if it's brief."

Tech Rage IT continues to help small businesses prepare for service interruptions, develop redundancy strategies, and maintain business operations during unexpected technical failures.

Watch the full FOX 35 segment here: https://www.fox35orlando.com/video/1742891

To learn how Tech Rage IT protects Orlando businesses from today's digital risks, visit: https://www.techrageit.com

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For more information, please contact:

For Tech Rage IT: Matt Rose, 407-278-5664, Matt@TechRageIT.com.

For the UCF Business Incubation Program: Rafael Caamano, 407-408-4297 rafael.caamano@ucf.edu or Alan Byrd, Alan Byrd & Associates, 407-415-8470, alan@byrdconnections.com

About Tech Rage IT: Tech Rage IT is a woman-owned technology firm providing managed IT services, VoIP phone services, IT consulting and more to the frustrated, defeated and disappointed businesses craving more from their technology investment.

Tech Rage IT's registered tagline "We Prevent Tech Rage" speaks to their laser focus of being a recognized leader in reducing the raging-headaches that employers and their employees face every single day due to technology problems, such as inconsistent or high IT support costs, unreliable or outdated technology, faulty or slow devices, and ransomware or lost files. Tech Rage IT, headquartered in Winter Springs, has been serving the area since 2015. Find more information about how Tech Rage IT is preventing Tech Rage at www.TechRageIT.com.

About the UCF Business Incubation Program: The University of Central Florida Business Incubation Program is a community resource that provides early-stage companies with the tools, training and infrastructure to become financially stable, high-growth/impact enterprises. Since 1999, this award-winning program has provided vital business development resources resulting in over 300 local startup companies reaching their potential faster and graduating into the community where they continue to grow and positively impact the local economy.

With eight facilities throughout the region, the UCF Business Incubation Program is an economic development partnership between the University of Central Florida, the Corridor, Lake, Orange, Osceola and Seminole Counties, and the cities of Eustis, Kissimmee, Orlando and Winter Springs. In 2023, current incubator clients supported over 1,000 employees and generated over $120 million in revenue. Nineteen companies graduated from the program and remained in the local community. For more information, visit www.incubator.ucf.edu