August 25, 2025
AI tools like ChatGPT, Google Gemini, and Microsoft Copilot are revolutionizing how small businesses work. From customer service to content creation and data analysis, artificial intelligence is saving time and boosting productivity.
But with great power comes great responsibility — and potential security risks.
The Hidden Risk of Public AI Tools
The biggest danger isn't the AI itself. It's what your team puts into it.
When employees paste sensitive information into public AI platforms, that data could be stored, analyzed, or used to train future AI models. This means confidential business info might be exposed without anyone realizing it.
In 2023, Samsung engineers accidentally leaked proprietary code into ChatGPT, prompting the company to ban its use entirely. That same risk exists for any business without a clear AI usage policy.
Real Threat: Prompt Injection Attacks
It gets worse. Hackers are now embedding hidden commands into e-mails, PDFs, transcripts, or web content. These commands, called prompt injections, can trick AI tools into revealing sensitive info or performing unauthorized actions.
If your team uses AI to summarize or analyze content, they could unknowingly help attackers gain access.
Why Small Businesses Are Especially Vulnerable
Many small businesses don't monitor AI tool usage or provide training. Employees may use public platforms like ChatGPT thinking it's no different from a search engine. That misconception can lead to costly mistakes.
How To Protect Your Business
You don't have to ditch AI, but you do need a plan.
- Create an AI Usage Policy: Outline which tools are allowed, what data should never be shared, and how to handle sensitive information.
- Train Your Team: Explain risks like prompt injection and why AI tools aren't private by default.
- Stick to Business-Grade Tools: Microsoft Copilot and other enterprise AI tools offer stronger data controls and compliance.
- Monitor & Restrict Access: Know what tools your team is using and consider blocking public AI platforms on company devices.
AI Can Help — Just Use It Safely
Smart businesses will keep using AI to stay competitive. But they'll also take steps to protect their data and train their people.
Want help creating a smart, secure AI policy? Book a quick call and we'll walk you through the essentials. No jargon, just clear advice to help you stay productive — and protected.
